livewall

Pre-boarding tools

Build connection before day one

The period between signing and starting is the most underused moment in the talent journey. livewall designs digital pre-boarding experiences that engage new hires from offer acceptance, reducing early attrition and turning first-day nerves into genuine excitement.

Service

Experiencia de empleado

Herramientas y campañas que atraen, incorporan y retienen a las personas correctas.

Más sobre experiencia de empleado

The highest-risk moment in the employee journey

A new hire accepts your offer, and then silence. Weeks, sometimes months, pass before their first day. During that gap, doubt creeps in. Competing offers arrive. The excitement that led them to sign fades. For organisations with high early attrition, this silent period is where the damage happens. livewall builds pre-boarding tools that fill that gap with connection, context, and confidence.

As part of our broader employee experience offering, pre-boarding sits at the start of the talent lifecycle. It connects seamlessly with onboarding experiences, ensuring the journey from contract to productive team member is one continuous, well-designed experience.

The gap between offer and start

New hires who accept an offer and then hear nothing until their start date are significantly more likely to drop out or arrive disengaged. Pre-boarding mechanics close that gap with purposeful touchpoints.

Belonging before day one

Pre-boarding experiences that introduce the team, the culture, and the work context before the new employee arrives transform the first day from anxiety to confirmation.

Reduced early attrition

Pre-boarding programs demonstrably reduce early attrition. New hires who feel connected before they start are less likely to keep their options open or accept a counteroffer.

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What we build

Concrete pre-boarding tools and capabilities that keep new hires connected from contract to first day.

Pre-boarding journey design

Pre-boarding journey design

The experience architecture for the pre-boarding period: what happens, when, through which touchpoints. Designed to build connection and reduce uncertainty from the moment someone signs.

Digital pre-boarding platform

Digital pre-boarding platform

Welcome portal, team introduction tools, culture content, and administrative completion mechanics, built as one integrated pre-boarding experience that feels seamless and engaging.

Content & communication design

Content & communication design

Pre-boarding content strategy: team videos, culture introductions, buddy connections, and first-day preparation guides. Everything a new hire needs to feel ready and welcome.

From commercial cost to competitive advantage

Early attrition is expensive. Recruitment costs, training investments, and productivity delays add up fast when new hires leave within the first 90 days. Pre-boarding turns a known risk into a measurable return. By investing in the period between offer and start, you protect everything you have already spent on recruitment and give every new hire the best possible foundation. The result: new employees who arrive ready, connected, and committed.

Efteling

Through this employee experience platform, potential candidates explore what it is like to work behind the scenes in the park through interactive videos and real employee stories.

When should pre-boarding start?

The short answer: immediately after offer acceptance. The longer the silence between signing and starting, the higher the risk. livewall designs pre-boarding experiences that begin within days of the signed contract. The first touchpoint sets the tone. From there, a carefully paced sequence of interactions keeps the relationship warm without overwhelming someone who has not started yet.

Whether your notice period is two weeks or three months, we shape the pre-boarding timeline to fit. Short timelines get a focused, high-impact sequence. Longer timelines allow for deeper culture immersion and team introductions. The goal is always the same: a new hire who arrives on day one already feeling like part of the team.

Ready to close the pre-boarding gap?

Let's design a pre-boarding experience that keeps new hires connected from contract to day one. Get in touch.