Digital pre-boarding tool for new Partou employees.
Part of an employee experience platform, this digital preboarding journey helps new hires get ready for their first day through personal content, practical steps and guidance from a digital buddy.
900+
Locations with one consistent first-day feeling
200
New employees onboarded every single month
Day 1
The exact moment we start building long-term loyalty
Una ambición clara
Partou wants new employees to feel welcome and informed from the start. Personal attention is a key value. At the same time, delivering this consistently is a challenge for an organisation with more than 10,000 employees. The ambition was to make personal onboarding scalable, without adding complexity.
El concepto
A web-based, owned pre-boarding platform keeps the process simple and human. Each new employee is guided through pre-boarding with the support of a personal buddy. The platform provides structure and clear information, while the buddy provides context, answers questions and creates a direct point of contact.
Because the target group has limited affinity with technology, the experience is deliberately straightforward. Information is presented step by step, without unnecessary features. The system supports the relationship between people, rather than replacing it.
Results
New employees start with clarity and personal support. Pre-boarding feels approachable and manageable, regardless of scale. The process reflects Partou's values.
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